OUR QUALITY POLICY
At Zenocks Surgical, our Quality Management System is meticulously designed and implemented to ensure that our products consistently meet the highest standards and fulfill the specific needs of our customers.
Quality and reliability are integral to every member of our organization, not just the Quality Assurance personnel. Our skilled workforce ensures that stringent quality standards are maintained at every stage of manufacturing.
We consider it our primary responsibility to meet the needs of doctors, nurses, patients, and all individuals who rely on our instruments. Everything we do is guided by a commitment to delivering excellence.
It is our steadfast commitment to provide products that are suitable for their intended purposes and conform to the relevant specifications or contracts. We adhere to international standards to ensure that our products meet the necessary requirements.
Our quality system procedures are designed to recognize customer requirements and establish consistent control over them. We continuously strive to understand and exceed our customers’ expectations while complying with regulatory and legislative requirements.
Key Principles of Our Quality Policy:
- Customer Focus: We are dedicated to understanding and meeting the needs of our customers, striving to exceed their expectations.
- Leadership: Our top management fosters an environment where everyone is fully engaged in achieving our objectives.
- Engagement of People: We recognize that our people are essential to our success and encourage their active involvement.
- Process Approach: We manage activities and resources as interconnected processes to achieve desired results efficiently.
Continuous - Improvement: We are committed to continually improving all aspects of our quality management system.
- Evidence-Based Decision Making: Decisions regarding our Quality.
- Management System are based on thorough analysis of relevant data and information.
Relationship - Management: We understand the importance of mutually beneficial relationships with external providers to create value.
